Privacy Policy
Last updated: January 2025
Information We Collect
We collect the information you give us directly — your name, phone number, email address, and service address — when you get in touch through our website or by phone.
How We Use Your Information
- Responding to your enquiries and booking appointments
- Keeping you updated about the plumbing work being carried out
- Following up with you after a job's completed
- Improving how our website and services work
Information Sharing
We don't sell, trade, or pass on your personal information to third parties without your consent, except where it's needed to deliver our services (such as scheduling software) or where the law requires it.
Cookies
Our website may use cookies to make browsing smoother for you. You're free to turn cookies off in your browser settings, though doing so might limit some site features.
Data Security
We take reasonable precautions to keep your personal information safe from unauthorised access, disclosure, or misuse. That said, no method of transmitting data over the internet can be guaranteed completely secure.
Your Rights
You can ask to access, correct, or have your personal information deleted at any time — just get in touch with us on 08 8123 4567.
Contact
If you have any questions about privacy, call us on 08 8123 4567 or reach out through our contact form.
This policy operates under the laws of South Australia, Australia.