Toilet faults we fix
Whatever's Gone Wrong,
We've Fixed It Before
Toilet problems run from mildly annoying to genuinely urgent, and each has its own root cause. Here's what turns up most in Adelaide homes and businesses:
Urgent
Won't flush, or the water's rising dangerously high. Usually flushed objects, too much paper, or a deeper sewer blockage.
Fix: Professional unblocking, snaking or jetting
Urgent
Water or sewage spilling onto the floor — a health hazard that needs attention right away.
Fix: Emergency unblocking or sewer line clearance
Wastes water
Keeps running long after the flush finishes, quietly burning through hundreds of litres a day.
Fix: Inlet valve, float or flapper replacement
Non-urgent
Cistern takes forever to fill back up — usually a faulty or debris-clogged inlet valve.
Fix: Inlet valve service or replacement
Needs attention
Water collecting around the base — almost always a failed wax seal or loose pan collar bolts.
Fix: Wax seal or pan connector replacement
Needs attention
A cracked cistern, snapped flush button or damaged pan — repaired if practical, replaced if not.
Fix: Component repair or full toilet replacement
The hidden cost
What a Running Toilet
Is Really Costing You
It's tempting to shrug off a running toilet, but the numbers add up fast. A worn inlet valve or flapper can waste 200 to 400 litres a day without you noticing — at SA Water rates, that's hundreds of dollars a year down the drain, literally.
The fix is usually quick and cheap — a new inlet valve or float pays for itself in water savings within weeks. Not worth putting off.
Try this test: Add a few drops of food colouring to the cistern and wait 15 minutes without flushing. Colour showing up in the bowl means you've got a silent leak through the flush valve, even if you can't hear a thing.
Our process
How a Toilet Callout
Gets Sorted
1
Working Out What's Wrong
We check the whole system — cistern internals, flush mechanism, pan, base seal and waste connection — until we've found the actual cause.
2
A Price Before We Touch Anything
You'll know what's wrong and what it costs to fix before we start. If replacement genuinely makes more sense than repair, we'll say so and quote both.
3
Repaired or Replaced
Inlet valves, flush valves, buttons, pan connectors and cistern parts are carried on the van, and a full unit swap is done where that's the better call. Most jobs finish in one visit.
4
Tested Before We Go
Multiple test flushes, a check of every connection for leaks, and confirmation everything's working properly — all backed by our workmanship warranty.
Common questions
Toilet Repair FAQs
Most toilet faults are cheap fixes — an inlet valve, flush valve or wax seal costs a fraction of a new unit. Replacement starts making sense once the pan or cistern is cracked, parts for an old unit aren't available anymore, or the same fault keeps coming back. We'll give it to you straight on the day.
That gurgle usually means a partial blockage or venting problem in the drain line — air's being pulled through the trap instead of the vent stack. It's often an early sign of a blockage building up further down, worth getting checked before it turns into something bigger.
Shut off the water at the isolation valve behind or beside the toilet if there's one. No valve there? Find the main stopcock and cut the water to the whole property. Then call us on 08 8123 4567 straight away, and steer clear of any sewage water in the meantime.
Yes — if repairing isn't the smarter option, we can supply and fit a replacement unit, usually in one visit. We'll talk through what suits your bathroom layout and budget before deciding.
That's a "ghost flush" — water's quietly leaking past the flush valve into the bowl, and once enough has drained out, the float drops and triggers a refill. Nearly always a worn or warped flapper valve, and a straightforward part swap fixes it.
Yes — right across the metro area. Check our service areas page for the full list, or call 08 8123 4567 and we'll confirm your suburb.
Also available