Why Pipes Actually
Burst in the First Place
A burst is rarely a random event — it's usually the endpoint of a problem that's been quietly developing for months or years. Knowing the root cause is how we make sure the fix holds rather than just patching the symptom. These are the scenarios we see most across Adelaide properties:
What Happens Once
We're On Site
Every minute the water keeps running adds to the damage bill, so our whole process is built around stopping that first, then fixing it properly.
Before We Get
There, Do This
A few minutes of the right action can make a real difference to how much damage a burst pipe leaves behind:
1. Find the stopcock and shut it off. It's usually near the water meter at the front of the property. Killing the mains supply stops feeding the leak immediately.
2. Cut power to any wet areas. If water's anywhere near outlets, switches or the switchboard, isolate that circuit at the switchboard before it becomes a bigger problem.
3. Get valuables clear, mop up if it's safe. Pull rugs, furniture and anything valuable out of the flooded zone, and clear standing water where you can do so safely.
4. Ring us on 08 8123 4567. We'll talk you through anything specific to your situation while we're on the way.
Resist the urge to patch it yourself — a DIY fix rarely holds, and mixing water with electrics without training is genuinely dangerous.